Companion assistance is available from the new airport curb so you’re able to/out of doors and you can between gates for connecting aircraft

Additional information is available https://datingranking.net/cs/reveal-recenze/ out of our rental of People that are blind or has lower sight and you will Consumers who possess cognitive handicaps.

We enable the Buyers being assisted in order to head the employees inside the the best way to do brand new elevator and you will transfer. A small wheelchair that complement down the routes aisle is actually offered by most of the door and will also be made use of when the help is requisite. Per gate is even equipped with a traveler Import Package (PTK), which contains a fall board and you may a transfer sling.

If a customers need a seat having a movable section armrest to raised assists an elevator and transfer, the location of movable aisle armrests can be found here.

Preboarding is available getting People who’ve a certain seating you prefer to match their impairment and you will/or need assistance from inside the boarding the flights or stowing a keen assistive unit. People Consumers who want more time to panel will get a great the fresh new boarding ticket that have an additional time designation. The fresh designation functions as alerts to our Procedures (boarding) Representative the Customer can be allowed to board prior to Family members Boarding.

We’re going to allow it to be one to travel mate to do something as the an “attendant” and you will preboard which have a customers that have a disability should your Buyers requires the person’s assistance both to help you board otherwise during the new aircraft. Most of the time, the client requires assistance from only one other person, and you can any extra nearest and dearest otherwise loved ones try questioned in order to panel making use of their assigned group.

Those Consumers exactly who be eligible for preboarding will get a different sort of boarding solution which have a good preboarding designation

Customers should consult preboarding from your Customer care Representative in the citation counter otherwise departure gate. Our Agencies is actually trained to query reality-interested in inquiries to determine whether your Consumer suits the new qualifications revealed above. The fresh designation functions as notice to the Procedures (boarding) Agent that the Consumer would be allowed to preboard.

Note: People who are preboarding because of an importance of a particular seat aboard new aircraft is consult with the fresh new Surgery (boarding) Agent shortly after securing a boarding pass towards preboarding designation and you will prior to the beginning of the preboarding so you’re able to alert the newest Agent to help you brand new seating you want.

Since the Southwestern Airlines does not designate chair, preboarding is present to possess Consumers who want a certain seat to help you accommodate its handicap. Understand the Preboarding area above for facts.

In the event the a customers with an impairment merely needs some extra time and energy to panel, we’ll let the Customer to panel just before Loved ones Boarding, between the “A” and you may “B” organizations

Users who are in need of more than one seat in order to match an impairment (age.g., a customer who may have his/the lady sleeve inside the a tossed you to runs on room at the side of the customer) will get proactively get an extra seat(s) so you’re able to notify Southwest of its certain chairs you desire. If you are tips to own reservation a moment chair on the web is available into our Users off Size webpage, Users to purchase the second seat to match a disability is always to use “DXS” in the place of “XS” to your People middle label. Users could possibly get contact us having a refund of the price of the other chair bought to accommodate the customer shortly after traveling. In the event the a customers that have a disability has actually issues about the amount regarding place requisite and does not want to get an extra seat, the client would be to speak with the client Services Agent during the departure entrance. Overall, an extra chair can only be purchased to possess a buyers that have a handicap if for example the Consumer create if you don’t not be able to availableness the flights. Or even, due to the fact detailed inside our Deal out-of Carriage, the purchase greater than you to definitely seat into best objective from making certain additional private area are banned.